Customereye

Powersportbuyers

Automotive & Mobility • United Statespowersportbuyers.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
−7.4 vs. last month4.56 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#137of 265
Top 52% · Mid Pack
#1 (best)#265 (worst)
#135Peer
#136Peer
#137This company
#138Peer
#139Peer

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering October 2024 — 37 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 32% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
25.8%
Response Speed
17.6%
Customer Support
11.0%
Product Quality
10.1%
Loyalty
9.2%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100
41/100
signal score
  • Built from a negative-review share of 26.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
80.7%
4
8.8%
3
3.0%
2
1.2%
1
6.3%

Based on 600 analyzed reviews. Sentiment is slipping: 81.5% of reviews in the last three months were positive, compared with 87.8% in the three months before that.

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