Customereye

Turo

Automotive & Mobilityturo.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 21 days (about 870 per month). Busiest month: 100% of reviews — one month dominates this sample.

Overall Score

52/100
4.50 ★ average rating · 600 reviews
52/100 from 600 reviews over 1 months, high confidence. one month holds 100% of the reviews.

Automotive & Mobility average: score 63.6, rating 4.28 stars, reply rate 38.4%, over 3,016 ranked companies · benchmark 17 Oct 2026

Score

52.0

Industry average 63.6

11.6 below average

Rating

4.50

Industry average 4.28

0.22 above average

Reply rate

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Industry average 38.4%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2364of 3016 ranked in Automotive & Mobility
Top 78% · Bottom Tier
#1 (best)#3016 (worst)
#2362Peer
#2363Peer
#2364This company
#2365Peer
#2366Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering October 2024 — 600 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 19% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Onboarding
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Pricing
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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