Customereye

Quella Bicycle

Automotive & Mobilityquellabicycle.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 519 days (about 5.9 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

52/100
−58.4 vs. last month4.36 ★ average rating · 100 reviews
52/100 from 100 reviews over 15 months, moderate confidence.

Automotive & Mobility average: score 63.6, rating 4.28 stars, reply rate 38.4%, over 3,016 ranked companies · benchmark 17 Oct 2026

Score

51.9

Industry average 63.6

11.8 below average

Rating

4.36

Industry average 4.28

0.08 above average

Reply rate

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Industry average 38.4%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2378of 3016 ranked in Automotive & Mobility
Top 79% · Bottom Tierdown 678 from last month
#1 (best)#3016 (worst)
#2376Peer
#2377Peer
#2378This company
#2379Peer
#2380Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Delivery Shipping
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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