Hilltopper Electric Bike Company

Automotive & Mobility • United Stateshilltopperbikes.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+30.0 vs. last month4.34 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#106of 265

Top 40% · Upper Half

#1 (best)#265 (worst)

#104Peer

#105Peer

#106This company

#107Peer

#108Peer

Overall Customer Sentiment

Above Average

80% of reviews positive, 19% negative

80%

positive

Positive80%
Neutral1%
Negative19%

Sentiment Balance

Covering October 2023 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 567 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

16.2%

Product Quality

15.5%

Loyalty

12.7%

Delivery Shipping

12.1%

Onboarding

10.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100

12/100

signal score

•Built from a negative-review share of 20.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

70.0%

4★

12.3%

3★

6.2%

2★

4.7%

1★

6.8%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 82.9% in the three months before that.

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