Customereye

Bus

Automotive & Mobility • Canadabus.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
+4.2 vs. last month4.68 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#104of 265
Top 39% · Upper Half
#1 (best)#265 (worst)
#102Peer
#103Peer
#104This company
#105Peer
#106Peer

Overall Customer Sentiment

Above Average

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral2%
  • Negative17%

Sentiment Balance

Covering October 2024 — 237 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 15% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
26.0%
Product Quality
17.8%
Loyalty
12.3%
Pricing
11.7%
Response Speed
9.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100
33/100
signal score
  • Built from a negative-review share of 33.3% across this company's analyzed reviews.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
86.8%
4
5.3%
3
1.5%
2
1.5%
1
4.8%

Based on 600 analyzed reviews.

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