Based on public reviews and response behavior.
200 reviews over 309 days (about 20 per month). Busiest month: 18% of reviews. Languages: en 100%.
Automotive & Mobility average: score 61.2, rating 4.22 stars, reply rate 40.6%, over 1,412 ranked companies · benchmark 4 Oct 2026
Score
51.2
Industry average 61.2
10.0 below average
Rating
3.39
Industry average 4.22
0.83 below average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 33% negative
Covering September 2026 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 41% of reviews in this period, with 59% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,412 ranked companies in Automotive & Mobility (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.232 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.637). Review the worst months in the trend data to identify specific operational or product issues.
