Customereye

Servpro

Home & Living • United Statesservpro.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 829 days (about 3.7 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

24/100
+6.7 vs. last month2.10 ★ average rating · 100 reviews
24/100 from 100 reviews over 18 months, moderate confidence.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

24.0

Industry average 67.9

43.9 below average

Rating

2.10

Industry average 4.44

2.34 below average

Reply rate

—

Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5413of 5448 ranked in Home & Living
Top 99% · Bottom Tierdown 166 from last month
#1 (best)#5448 (worst)
#5411Peer
#5412Peer
#5413This company
#5414Peer
#5415Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

30% of reviews positive, 70% negative

30%
positive
  • Positive30%
  • Neutral0%
  • Negative70%

Sentiment Balance

Covering July 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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