Little Peckers

Home & Livingwww.littlepeckers.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

+33.3 vs. last month2.89 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#485of 675

Top 72% · Mid Pack

#1 (best)#675 (worst)

#483Peer

#484Peer

#485This company

#486Peer

#487Peer

Overall Customer Sentiment

Mid Pack

45% of reviews positive, 53% negative

45%

positive

Positive45%
Neutral2%
Negative53%

Sentiment Balance

Covering October 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.4%

Communication

14.1%

Customer Support

13.5%

Loyalty

12.2%

Response Speed

10.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 22.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH58/100

58/100

signal score

•Built from a negative-review share of 38.3% across this company's analyzed reviews.
•15 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.9avg rating

5★

37.2%

4★

7.5%

3★

6.3%

2★

5.2%

1★

43.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 53.3% of reviews in the last three months were positive, compared with 57.1% in the three months before that.

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