Customereye

BLXBuds

Home & Living • United Statestryblxbuds.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

24/100
−9.7 vs. last month1.49 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#667of 675
Top 99% · Bottom Tier
#1 (best)#675 (worst)
#665Peer
#666Peer
#667This company
#668Peer
#669Peer

Overall Customer Sentiment

Below Average

29% of reviews positive, 71% negative

28%
positive
  • Positive28%
  • Neutral1%
  • Negative71%

Sentiment Balance

Covering December 2023 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 75% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
18.8%
Communication
18.0%
Pricing
14.3%
Customer Support
13.3%
Loyalty
12.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 18.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH92/100
92/100
signal score
  • Built from a negative-review share of 71.7% across this company's analyzed reviews.
  • 23 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.5avg rating
5
7.2%
4
3.5%
3
3.3%
2
3.2%
1
82.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 33.3% of reviews in the last three months were positive, compared with 28.6% in the three months before that.

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