Based on public reviews and response behavior.
100 reviews over 52 days (about 59 per month). Busiest month: 45% of reviews. Languages: en 56%, unknown 35%, es 3%.
Gaming & Esports average: score 59.9, rating 4.24 stars, reply rate 26.9%, over 816 ranked companies · benchmark 30 Oct 2026
Score
44.1
Industry average 59.9
15.8 below average
Rating
4.21
Industry average 4.24
0.03 below average
Reply rate
—
Industry average 26.9%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 37% negative
Covering August 2026 — 45 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 38% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 816 ranked companies in Gaming & Esports (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.168 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 44.1 sits in the bottom quarter of about 800 ranked Gaming & Esports companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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