GameXchange

Gaming & Esports • United Kingdomgamexchange.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

−33.3 vs. last month3.63 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#225of 259

Top 87% · Bottom Tier

#1 (best)#259 (worst)

#223Peer

#224Peer

#225This company

#226Peer

#227Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 33% negative

66%

positive

Positive66%
Neutral1%
Negative33%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 581 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

13.7%

Customer Support

12.9%

Pricing

12.9%

Response Speed

12.6%

Delivery Shipping

10.7%

Most feedback concerns Loyalty.

The most common complaint theme is Delivery Shipping, making up 10.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH57/100

57/100

signal score

•Built from a negative-review share of 47.3% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

59.5%

4★

6.2%

3★

2.5%

2★

1.2%

1★

30.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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