Customereye

SRSLY Low Carb

Food & Beverage • United Kingdomseriouslylowcarb.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
−38.9 vs. last month4.39 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#96of 551
Top 17% · Top Tier
#1 (best)#551 (worst)
#94Peer
#95Peer
#96This company
#97Peer
#98Peer

Overall Customer Sentiment

Category Leader

80% of reviews positive, 20% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering December 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.5%
Product Quality
19.1%
Loyalty
14.5%
Customer Support
12.1%
Response Speed
11.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 20.7% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
76.5%
4
8.7%
3
2.5%
2
1.7%
1
10.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 88.2% of reviews in the last three months were positive, compared with 85.7% in the three months before that.

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