Customereye

Wilsons Pet Food

Food & Beverage • United Kingdomwilsonspetfood.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 87 days (about 70 per month). Busiest month: 33% of reviews. Languages: en 100%.

Overall Score

87/100
Short observation window (87 days)
+7.0 vs. last month4.68 ★ average rating · 200 reviews
87/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026

Score

86.6

Industry average 63.2

23.4 above average

Rating

4.68

Industry average 4.25

0.43 above average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#140of 2214 ranked in Food & Beverage
Top 6% · Top Tierup 197 from last month
#1 (best)#2214 (worst)
#138Peer
#139Peer
#140This company
#141Peer
#142Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

82% of reviews positive, 16% negative

82%
positive
  • Positive82%
  • Neutral3%
  • Negative16%

Sentiment Balance

Covering September 2026 — 21 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 5% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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