Based on public reviews and response behavior.
783 reviews over 5,677 days (about 4.2 per month). Busiest month: 35% of reviews. Languages: en 100%, unknown 0%.
Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026
Score
38.3
Industry average 69.4
31.1 below average
Rating
3.35
Industry average 4.54
1.19 below average
Reply rate
—
Industry average 48.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 46% negative
Covering August 2026 — 239 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 46% negative and 4% neutral.
Share of theme mentions
Themes from the 783 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,872 ranked companies in Lending & Consumer Finance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.121). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 38.3 sits in the bottom quarter of about 1,900 ranked Lending & Consumer Finance companies (25th percentile: 59, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
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