Based on public reviews and response behavior.
100 reviews over 90 days (about 34 per month). Busiest month: 72% of reviews — one month dominates this sample. Languages: en 100%.
Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026
Score
37.3
Industry average 69.4
32.1 below average
Rating
3.40
Industry average 4.54
1.14 below average
Reply rate
—
Industry average 48.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 48% negative
Covering August 2026 — 26 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 54% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,872 ranked companies in Lending & Consumer Finance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.565 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 37.3 sits in the bottom quarter of about 1,900 ranked Lending & Consumer Finance companies (25th percentile: 59, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
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