Based on public reviews and response behavior.
200 reviews over 16 days (about 381 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.
Beauty & Wellness average: score 63.5, rating 4.22 stars, reply rate 38.7%, over 2,426 ranked companies · benchmark 10 Oct 2026
Score
74.4
Industry average 63.5
10.9 above average
Rating
4.62
Industry average 4.22
0.40 above average
Reply rate
—
Industry average 38.7%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering September 2026 — 200 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 1% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,426 ranked companies in Beauty & Wellness (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 74.4 places the company in the top quarter of about 2,400 ranked Beauty & Wellness companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 98% of reviews against an industry average of 39%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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