Based on public reviews and response behavior.
200 reviews over 67 days (about 91 per month). Busiest month: 64% of reviews — one month dominates this sample. Languages: en 94%, unknown 2%, de 1%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
70.5
Industry average 65.4
5.1 above average
Rating
3.52
Industry average 4.28
0.76 below average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 42% negative
Covering August 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 17% negative and 6% neutral.
Based on 4 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.361 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 84% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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