Customereye

Safety Gloves

Construction & Industrial • United Kingdomsafetygloves.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+9.7 vs. last month4.82 ★ average rating · 559 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#219of 404
Top 54% · Mid Pack
#1 (best)#404 (worst)
#217Peer
#218Peer
#219This company
#220Peer
#221Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 15% negative

82%
positive
  • Positive82%
  • Neutral2%
  • Negative15%

Sentiment Balance

Covering November 2024 — 30 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 516 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.5%
Product Quality
20.3%
Response Speed
14.6%
Pricing
12.3%
Customer Support
10.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • Built from a negative-review share of 29.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.1%
4
7.3%
3
1.4%
2
0.5%
1
1.6%

Based on 559 analyzed reviews. Sentiment is holding steady: 99.6% of reviews in the last three months were positive, compared with 97.2% in the three months before that.

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