EIO

Construction & Industrial • United Stateseio.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

−66.7 vs. last month3.57 ★ average rating · 602 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#199of 404

Top 49% · Upper Half

#1 (best)#404 (worst)

#197Peer

#198Peer

#199This company

#200Peer

#201Peer

Overall Customer Sentiment

Above Average

53% of reviews positive, 46% negative

53%

positive

Positive53%
Neutral1%
Negative46%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.7%

Response Speed

13.8%

Pricing

13.2%

Product Quality

10.1%

Loyalty

10.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 25.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH81/100

81/100

signal score

•Built from a negative-review share of 46.0% across this company's analyzed reviews.
•16 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

56.0%

4★

7.1%

3★

5.3%

2★

1.0%

1★

30.6%

Based on 602 analyzed reviews. Sentiment is slipping: 60.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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