UK Stairparts Ltd

Construction & Industrial • United Kingdomukstairparts.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

+4.2 vs. last month4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#165of 404

Top 41% · Upper Half

#1 (best)#404 (worst)

#163Peer

#164Peer

#165This company

#166Peer

#167Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 12% negative

88%

positive

Positive88%
Neutral1%
Negative12%

Sentiment Balance

Covering August 2024 — 19 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

22.4%

Delivery Shipping

19.6%

Customer Support

17.5%

Loyalty

10.6%

Response Speed

9.0%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100

20/100

signal score

•Built from a negative-review share of 20.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

95.0%

4★

4.5%

3★

0.5%

2★

0.0%

1★

0.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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