Rock West Composites

Construction & Industrial • United Statesrockwestcomposites.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

+8.3 vs. last month4.65 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#318of 404

Top 79% · Bottom Tier

#1 (best)#404 (worst)

#316Peer

#317Peer

#318This company

#319Peer

#320Peer

Overall Customer Sentiment

Below Average

73% of reviews positive, 25% negative

73%

positive

Positive73%
Neutral2%
Negative25%

Sentiment Balance

Covering August 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.3%

Product Quality

18.7%

Response Speed

16.0%

Customer Support

14.9%

Loyalty

7.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH51/100

51/100

signal score

•Built from a negative-review share of 36.0% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

84.8%

4★

6.3%

3★

2.3%

2★

1.7%

1★

4.8%

Based on 600 analyzed reviews. Sentiment is slipping: 81.0% of reviews in the last three months were positive, compared with 89.2% in the three months before that.

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