Construction & Industrial • United Kingdomsupernovagroup.co.uk
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 291 days (about 21 per month). Busiest month: 32% of reviews. Languages: en 100%.
Construction & Industrial average: score 67.8, rating 4.50 stars, reply rate 46.6%, over 1,727 ranked companies · benchmark 2 Nov 2026
Score
64.9
Industry average 67.8
2.9 below average
Rating
4.76
Industry average 4.50
0.26 above average
Reply rate
—
Industry average 46.6%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 15% negative
Covering September 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 13% negative and 13% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,727 ranked companies in Construction & Industrial (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 58% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 160 mentions with a sentiment score of 83.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
