Based on public reviews and response behavior.
200 reviews over 46 days (about 132 per month). Busiest month: 67% of reviews — one month dominates this sample. Languages: en 100%.
Construction & Industrial average: score 66.0, rating 4.56 stars, reply rate 45.4%, over 1,919 ranked companies · benchmark 10 Oct 2026
Score
64.6
Industry average 66.0
1.4 below average
Rating
4.38
Industry average 4.56
0.18 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 27% negative
Covering September 2026 — 56 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,919 ranked companies in Construction & Industrial (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.232 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 84% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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