Based on public reviews and response behavior.
1,700 reviews over 393 days (about 132 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 97%, unknown 2%, es 0%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
66.3
Industry average 52.0
14.3 above average
Rating
4.00
Industry average 3.33
0.67 above average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 30% negative
Covering August 2026 — 655 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 33% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 1,700 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.536 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.176). Review the worst months in the trend data to identify specific operational or product issues.
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