Customereye

Robinhood

Food & Diningrobinhood.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

61/100
−20.9 vs. last month3.79 ★ average rating · 1,200 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#18of 71
Top 25% · Upper Half
#1 (best)#71 (worst)
#16Peer
#17Peer
#18This company
#19Peer
#20Peer

Overall Customer Sentiment

Above Average

66% of reviews positive, 31% negative

66%
positive
  • Positive66%
  • Neutral3%
  • Negative31%

Sentiment Balance

Covering August 2026 — 155 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 49% of reviews in this period, with 48% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,195 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
18.1%
Customer Support
14.3%
Product Quality
13.9%
Pricing
13.9%
Loyalty
13.3%

Most feedback concerns Onboarding.

The most common complaint theme is Problem Resolution, making up 5.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100
29/100
signal score
  • Built from a negative-review share of 30.8% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating
5
49.4%
4
16.3%
3
12.9%
2
6.8%
1
14.6%

Based on 1,200 analyzed reviews. Sentiment is improving: 79.6% of reviews in the last three months were positive, compared with 44.4% in the three months before that.

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