Customereye

tastecard

Food & Dining • United Kingdomtastecard.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 54 days (about 113 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

67/100
Short observation window (54 days)
−9.9 vs. last month4.32 ★ average rating · 200 reviews
67/100 from 200 reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 56% of the reviews.

Food & Dining average: score 51.9, rating 3.32 stars, reply rate 18.6%, over 394 ranked companies · benchmark 2 Nov 2026

Score

66.9

Industry average 51.9

15.0 above average

Rating

4.32

Industry average 3.32

1.00 above average

Reply rate

—

Industry average 18.6%

not measured

Competitive Performance Rank

Among ranked Food & Dining companies

#78of 394 ranked in Food & Dining
Top 20% · Top Tierup 33 from last month
#1 (best)#394 (worst)
#76Peer
#77Peer
#78This company
#79Peer
#80Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

72% of reviews positive, 26% negative

72%
positive
  • Positive72%
  • Neutral2%
  • Negative26%

Sentiment Balance

Covering September 2026 — 57 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 33% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
Hidden
Communication
Hidden
Problem Resolution
Hidden
Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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