Customereye

RISE Traveler

General Retail & Marketplacesrisetraveler.com

Review data last updated .

Based on public reviews and response behavior.

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82 reviews over 2,366 days (about 1.1 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

54/100
−20.0 vs. last month3.80 ★ average rating · 82 reviews
54/100 from 82 reviews over 11 months, limited confidence.

General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 23 Oct 2026

Score

53.8

Industry average 64.8

11.0 below average

Rating

3.80

Industry average 4.32

0.52 below average

Reply rate

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Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2384of 3027 ranked in General Retail & Marketplaces
Top 79% · Bottom Tierdown 78 from last month
#1 (best)#3027 (worst)
#2382Peer
#2383Peer
#2384This company
#2385Peer
#2386Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

72% of reviews positive, 28% negative

72%
positive
  • Positive72%
  • Neutral0%
  • Negative28%

Sentiment Balance

Covering July 2022 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Customer Support
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Pricing
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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