Customereye

Harrington & Co. Hatters

General Retail & Marketplaces • United Statesharringtonchatters.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 0 days. Busiest month: 100% of reviews — one month dominates this sample. Languages: en 96%, unknown 4%.

Overall Score

54/100
Short observation window (0 days)
4.72 ★ average rating · 100 reviews
54/100 from 100 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 100% of the reviews.

General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026

Score

53.8

Industry average 64.6

10.8 below average

Rating

4.72

Industry average 4.29

0.43 above average

Reply rate

—

Industry average 36.9%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#1873of 2402 ranked in General Retail & Marketplaces
Top 78% · Bottom Tier
#1 (best)#2402 (worst)
#1871Peer
#1872Peer
#1873This company
#1874Peer
#1875Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering August 2026 — 100 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 18% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Response Speed
Hidden
Communication
Hidden
Customer Support
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in General Retail & Marketplaces