Customereye

TradeKey.com

General Retail & Marketplaceswww.tradekey.com

Review data last updated .

Based on public reviews and response behavior.

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87 reviews over 2,902 days (about 0.9 per month). Busiest month: 24% of reviews. Languages: en 100%.

Overall Score

54/100
3.38 ★ average rating · 87 reviews
54/100 from 87 reviews over 5 months, limited confidence.

General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 23 Oct 2026

Score

53.8

Industry average 64.8

11.0 below average

Rating

3.38

Industry average 4.32

0.94 below average

Reply rate

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Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2383of 3027 ranked in General Retail & Marketplaces
Top 79% · Bottom Tier
#1 (best)#3027 (worst)
#2381Peer
#2382Peer
#2383This company
#2384Peer
#2385Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

58% of reviews positive, 37% negative

57%
positive
  • Positive57%
  • Neutral6%
  • Negative37%

Sentiment Balance

Covering July 2024 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Pricing
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Loyalty
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Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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