Republic of Cats

Pet Products & Supplies • United Kingdomrepublicofcats.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

+3.5 vs. last month4.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#129of 263

Top 49% · Upper Half

#1 (best)#263 (worst)

#127Peer

#128Peer

#129This company

#130Peer

#131Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%

positive

Positive89%
Neutral1%
Negative10%

Sentiment Balance

Covering October 2024 — 23 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 9% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.7%

Product Quality

14.6%

Loyalty

12.5%

Delivery Shipping

11.4%

Response Speed

10.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 15.0% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

88.0%

4★

3.5%

3★

1.2%

2★

2.3%

1★

5.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 91.1% of reviews in the last three months were positive, compared with 93.0% in the three months before that.

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