Based on public reviews and response behavior.
1,998 reviews over 1,259 days (about 48 per month). Busiest month: 19% of reviews. Languages: en 99%, unknown 0%, af 0%.
Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026
Score
57.8
Industry average 65.1
7.3 below average
Rating
4.60
Industry average 4.37
0.23 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering July 2026 — 76 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,998 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.168). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 10% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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