Based on public reviews and response behavior.
100 reviews over 1,094 days (about 2.8 per month). Busiest month: 19% of reviews. Languages: en 93%, es 2%, af 1%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
51.1
Industry average 67.9
16.8 below average
Rating
2.79
Industry average 4.44
1.65 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
37% of reviews positive, 59% negative
Covering July 2026 — 20 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 45% negative and 5% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.173 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 51.1 sits in the bottom quarter of about 5,400 ranked Home & Living companies (25th percentile: 58, median: 69). The weakest topic and the reply rate are the two levers that move this score fastest.
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