Hubert

Home & Living • UShubert.com

Review data last updated July 2, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

33/100

−4.4 vs. last month3.00 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#653of 675

Top 97% · Bottom Tier

#1 (best)#675 (worst)

#651Peer

#652Peer

#653This company

#654Peer

#655Peer

Overall Customer Sentiment

Below Average

43% of reviews positive, 56% negative

43%

positive

Positive43%
Neutral1%
Negative56%

Sentiment Balance

Covering October 2024 — 223 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 18% of reviews in this period, with 82% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

18.4%

Customer Support

18.0%

Pricing

13.8%

Response Speed

12.2%

Loyalty

11.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 18.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH52/100

52/100

signal score

•Built from a negative-review share of 56.0% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.0avg rating

5★

41.5%

4★

7.0%

3★

4.7%

2★

4.2%

1★

42.7%

Based on 600 analyzed reviews. Sentiment is improving: 11.3% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

Unlock full insights