Customereye

Bear Mattress

Home & Living • United Statesbearmattress.com

Review data last updated .

Based on public reviews and response behavior.

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109 reviews over 218 days (about 15 per month). Busiest month: 28% of reviews. Languages: en 100%.

Overall Score

64/100
−35.7 vs. last month4.57 ★ average rating · 109 reviews
64/100 from 109 reviews over 7 months, moderate confidence.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

64.1

Industry average 67.9

3.8 below average

Rating

4.57

Industry average 4.44

0.13 above average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#3309of 5448 ranked in Home & Living
Top 61% · Mid Packdown 1048 from last month
#1 (best)#5448 (worst)
#3307Peer
#3308Peer
#3309This company
#3310Peer
#3311Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Product Quality
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Delivery Shipping
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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