Customereye

Master Spa Parts, Inc.

Home & Living • United Statesmasterspaparts.com

Review data last updated .

Based on public reviews and response behavior.

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126 reviews over 5,260 days (about 0.7 per month). Busiest month: 6% of reviews. Languages: en 95%, unknown 4%, fr 1%.

Overall Score

49/100
+30.0 vs. last month4.47 ★ average rating · 126 reviews
49/100 from 126 reviews over 22 months, moderate confidence.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

48.6

Industry average 67.9

19.3 below average

Rating

4.47

Industry average 4.44

0.03 above average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5023of 5448 ranked in Home & Living
Top 92% · Bottom Tierup 702 from last month
#1 (best)#5448 (worst)
#5021Peer
#5022Peer
#5023This company
#5024Peer
#5025Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

75% of reviews positive, 25% negative

75%
positive
  • Positive75%
  • Neutral0%
  • Negative25%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Response Speed
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Product Quality
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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