Based on public reviews and response behavior.
100 reviews over 1,034 days (about 2.9 per month). Busiest month: 12% of reviews. Languages: en 100%.
Home & Living average: score 66.8, rating 4.46 stars, reply rate 46.2%, over 4,785 ranked companies · benchmark 13 Oct 2026
Score
48.7
Industry average 66.8
18.1 below average
Rating
3.94
Industry average 4.46
0.52 below average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 32% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,785 ranked companies in Home & Living (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.104 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.612). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99