Based on public reviews and response behavior.
100 reviews over 264 days (about 12 per month). Busiest month: 31% of reviews. Languages: en 100%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 43.8%, over 6,831 ranked companies · benchmark 22 Oct 2026
Score
51.1
Industry average 67.9
16.8 below average
Rating
2.65
Industry average 4.44
1.79 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
49% of reviews positive, 49% negative
Covering January 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,831 ranked companies in Home & Living (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.210 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.225). Review the worst months in the trend data to identify specific operational or product issues.
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