Customereye

Value Doors

Home & Living • United Kingdomwww.valuedoors.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
−12.0 vs. last month4.58 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#232of 675
Top 34% · Upper Half
#1 (best)#675 (worst)
#230Peer
#231Peer
#232This company
#233Peer
#234Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering November 2024 — 10 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 20% negative and 10% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
18.6%
Customer Support
16.3%
Loyalty
12.6%
Delivery Shipping
10.5%
Value For Money
10.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW10/100
10/100
signal score
  • Built from a negative-review share of 10.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
81.3%
4
9.0%
3
2.2%
2
1.3%
1
6.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 85.7% of reviews in the last three months were positive, compared with 88.5% in the three months before that.

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