Customereye

Reliable Respiratory

Healthcare & Medical • United Statesreliablerespiratory.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
4.21 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#212of 615
Top 34% · Upper Half
#1 (best)#615 (worst)
#210Peer
#211Peer
#212This company
#213Peer
#214Peer

Overall Customer Sentiment

Above Average

65% of reviews positive, 33% negative

65%
positive
  • Positive65%
  • Neutral2%
  • Negative33%

Sentiment Balance

Covering July 2019 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 582 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2019.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
25.5%
Loyalty
15.2%
Product Quality
14.1%
Delivery Shipping
11.8%
Problem Resolution
8.5%

Most feedback concerns Customer Support.

The most common complaint theme is Problem Resolution, making up 8.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH52/100
52/100
signal score
  • Built from a negative-review share of 45.7% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
66.2%
4
11.5%
3
8.2%
2
5.3%
1
8.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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