Based on public reviews and response behavior.
719 reviews over 5,726 days (about 3.8 per month). Busiest month: 9% of reviews. Languages: en 91%, unknown 7%, es 1%.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,895 ranked companies · benchmark 2 Nov 2026
Score
30.0
Industry average 63.6
33.6 below average
Rating
2.43
Industry average 4.19
1.76 below average
Reply rate
—
Industry average 46.7%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
36% of reviews positive, 63% negative
Covering August 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 88% negative and 13% neutral.
Share of theme mentions
Themes from the 719 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,895 ranked companies in Finance & Insurance (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.207 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.134). Review the worst months in the trend data to identify specific operational or product issues.
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