Customereye

Petplan Pet Insurance

Finance & Insurancegopetplan.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,683 days (about 1.8 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

30/100
2.06 ★ average rating · 100 reviews
30/100 from 100 reviews over 12 months, moderate confidence.

Finance & Insurance average: score 58.5, rating 4.09 stars, reply rate 40.6%, over 1,022 ranked companies · benchmark 16 Sept 2026

Score30.2vs 58.528.3Rating2.06vs 4.092.03Reply ratevs 40.6%

Competitive Performance Rank

Among ranked Finance & Insurance companies

#971of 1022 ranked in Finance & Insurance
Top 95% · Bottom Tier
#1 (best)#1022 (worst)
#969Peer
#970Peer
#971This company
#972Peer
#973Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

38% of reviews positive, 59% negative

38%
positive
  • Positive38%
  • Neutral3%
  • Negative59%

Sentiment Balance

Covering September 2025 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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