Customereye

Readoptics

Healthcare & Medical • United Kingdomreadoptics.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
−12.5 vs. last month4.71 ★ average rating · 578 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#344of 615
Top 56% · Mid Pack
#1 (best)#615 (worst)
#342Peer
#343Peer
#344This company
#345Peer
#346Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering November 2024 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 514 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
19.2%
Product Quality
18.2%
Response Speed
13.3%
Pricing
11.4%
Customer Support
10.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100
26/100
signal score
  • Built from a negative-review share of 26.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
86.9%
4
6.1%
3
2.6%
2
0.5%
1
4.0%

Based on 578 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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