Customereye

Quadratec

Automotive & Mobility • United Statesquadratec.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

46/100
4.24 ★ average rating · 624 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#181of 265
Top 68% · Mid Pack
#1 (best)#265 (worst)
#179Peer
#180Peer
#181This company
#182Peer
#183Peer

Overall Customer Sentiment

Mid Pack

67% of reviews positive, 30% negative

67%
positive
  • Positive67%
  • Neutral3%
  • Negative30%

Sentiment Balance

Covering June 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 579 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.1%
Product Quality
18.5%
Response Speed
14.4%
Loyalty
9.0%
Onboarding
9.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Loyalty, making up 9.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 30.1% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
71.0%
4
8.2%
3
6.3%
2
3.2%
1
11.4%

Based on 624 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis