Based on public reviews and response behavior.
521 reviews over 2,180 days (about 7.3 per month). Busiest month: 3% of reviews.
Automotive & Mobility average: score 63.6, rating 4.28 stars, reply rate 38.4%, over 3,016 ranked companies · benchmark 17 Oct 2026
Score
26.6
Industry average 63.6
37.0 below average
Rating
1.68
Industry average 4.28
2.60 below average
Reply rate
—
Industry average 38.4%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
32% of reviews positive, 66% negative
Covering October 2024 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes extracted from 521 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,016 ranked companies in Automotive & Mobility (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.128 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 26.6 sits in the bottom quarter of about 3,000 ranked Automotive & Mobility companies (25th percentile: 54, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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