Based on public reviews and response behavior.
112 reviews over 2,881 days (about 1.2 per month). Busiest month: 49% of reviews. Languages: en 94%, fr 3%, unknown 2%.
Automotive & Mobility average: score 63.6, rating 4.28 stars, reply rate 38.4%, over 3,016 ranked companies · benchmark 17 Oct 2026
Score
26.9
Industry average 63.6
36.7 below average
Rating
2.02
Industry average 4.28
2.26 below average
Reply rate
—
Industry average 38.4%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
35% of reviews positive, 64% negative
Covering August 2026 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 21% of reviews in this period, with 79% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 112 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
AI analysis
A card that is absent means no signal qualified, not that nothing is wrong.
Overhaul the pricing model to display total out-of-pocket cost at the time of booking, including all mandatory fees, insurance requirements, and deposit amounts. Publish a clear fee schedule on the website and require third-party booking partners to display it.
Create a mandatory 5-business-day deposit refund SLA with automated email confirmations sent at return, at processing, and at refund completion. Build a customer-facing refund status portal accessible via confirmation number.
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