Based on public reviews and response behavior.
200 reviews over 13 days (about 468 per month). Busiest month: 78% of reviews — one month dominates this sample. Languages: en 99%, nl 2%.
Pet Products & Supplies average: score 63.3, rating 4.23 stars, reply rate 36.0%, over 1,132 ranked companies · benchmark 22 Oct 2026
Score
61.4
Industry average 63.3
1.9 below average
Rating
4.45
Industry average 4.23
0.22 above average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering September 2026 — 156 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 12% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,132 ranked companies in Pet Products & Supplies (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.110). Review the worst months in the trend data to identify specific operational or product issues.
"Loyalty" is the strongest recurring theme in the reviews: 94 mentions with a sentiment score of 82.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
