Based on public reviews and response behavior.
592 reviews over 2,177 days (about 8.3 per month). Busiest month: 5% of reviews. Languages: en 96%, unknown 3%, fr 1%.
Pet Products & Supplies average: score 63.3, rating 4.23 stars, reply rate 36.0%, over 1,132 ranked companies · benchmark 22 Oct 2026
Score
61.4
Industry average 63.3
1.9 below average
Rating
4.14
Industry average 4.23
0.09 below average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering June 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 592 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,132 ranked companies in Pet Products & Supplies (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.345). Review the worst months in the trend data to identify specific operational or product issues.
"Product Quality" is the strongest recurring theme in the reviews: 318 mentions with a sentiment score of 88.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
