Based on public reviews and response behavior.
100 reviews over 35 days (about 87 per month). Busiest month: 80% of reviews — one month dominates this sample. Languages: en 64%, es 13%, it 11%.
Entertainment & Events average: score 62.2, rating 4.06 stars, reply rate 33.5%, over 1,152 ranked companies · benchmark 1 Nov 2026
Score
56.7
Industry average 62.2
5.5 below average
Rating
4.62
Industry average 4.06
0.56 above average
Reply rate
—
Industry average 33.5%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering August 2026 — 20 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,152 ranked companies in Entertainment & Events (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 16% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 24 mentions with a sentiment score of 83.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99