GoHen

Entertainment & Events • United Kingdomgohen.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

−36.7 vs. last month4.56 ★ average rating · 700 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#111of 322

Top 34% · Upper Half

#1 (best)#322 (worst)

#109Peer

#110Peer

#111This company

#112Peer

#113Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 12% negative

88%

positive

Positive88%
Neutral1%
Negative12%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 695 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

18.9%

Loyalty

18.4%

Product Quality

17.8%

Onboarding

12.4%

Response Speed

10.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100

14/100

signal score

•Built from a negative-review share of 11.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

85.0%

4★

4.1%

3★

1.3%

2★

1.1%

1★

8.4%

Based on 700 analyzed reviews. Sentiment is holding steady: 66.7% of reviews in the last three months were positive, compared with 71.4% in the three months before that.

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