Customereye

Eventbrite

Entertainment & Events • United Stateswww.eventbrite.com

Review data last updated .

Based on public reviews and response behavior.

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2,611 reviews over 4,908 days (about 16 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 87%, unknown 12%, fr 0%.

Overall Score

57/100
−2.9 vs. last month3.98 ★ average rating · 2,611 reviews
57/100 from 2,611 reviews over 31 months, high confidence. one month holds 51% of the reviews.

Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.0%, over 1,098 ranked companies · benchmark 9 Oct 2026

Score

56.6

Industry average 60.5

3.9 below average

Rating

3.98

Industry average 4.10

0.12 below average

Reply rate

—

Industry average 35.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#673of 1098 ranked in Entertainment & Events
Top 61% · Mid Packdown 15 from last month
#1 (best)#1098 (worst)
#671Peer
#672Peer
#673This company
#674Peer
#675Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

61% of reviews positive, 37% negative

61%
positive
  • Positive61%
  • Neutral2%
  • Negative37%

Sentiment Balance

Covering August 2026 — 258 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 30% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Onboarding
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Product Quality
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Loyalty
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Communication
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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