Customereye

LUMAS

Entertainment & Events • United Stateslumas.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 866 days (about 3.5 per month). Busiest month: 20% of reviews. Languages: en 91%, unknown 6%, es 2%.

Overall Score

55/100
−25.0 vs. last month4.57 ★ average rating · 100 reviews
55/100 from 100 reviews over 8 months, moderate confidence.

Entertainment & Events average: score 62.8, rating 4.11 stars, reply rate 34.0%, over 1,109 ranked companies · benchmark 30 Oct 2026

Score

55.4

Industry average 62.8

7.4 below average

Rating

4.57

Industry average 4.11

0.46 above average

Reply rate

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Industry average 34.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#775of 1109 ranked in Entertainment & Events
Top 70% · Mid Packdown 9 from last month
#1 (best)#1109 (worst)
#773Peer
#774Peer
#775This company
#776Peer
#777Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 21% negative

79%
positive
  • Positive79%
  • Neutral0%
  • Negative21%

Sentiment Balance

Covering October 2024 — 12 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 42% of reviews in this period, with 58% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Customer Support
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Pricing
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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