Based on public reviews and response behavior.
1,100 reviews over 1,379 days (about 24 per month). Busiest month: 24% of reviews. Languages: en 100%.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.0%, over 1,098 ranked companies · benchmark 9 Oct 2026
Score
55.4
Industry average 60.5
5.1 below average
Rating
2.42
Industry average 4.10
1.68 below average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
49% of reviews positive, 49% negative
Covering August 2026 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 23% of reviews in this period, with 73% negative and 5% neutral.
Share of theme mentions
Themes extracted from 1,100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,098 ranked companies in Entertainment & Events (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.334 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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